Features · Notifications
Clients who never forget their appointment
An instant confirmation the moment they book, a reminder the day before, and an update whenever something changes — by email and SMS, in the client's own language.
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- Instant booking confirmation — the moment a client books (or a master books for them), they get an email with the date, time, and service.
- SMS reminder the day before — cuts no-shows automatically; included on the Individual Plus plan (50 SMS a month).
- Sent in the client's own language — emails and SMS go out automatically in whichever of Klendr's 7 languages is set on the booking or client profile.
- Masters get notified too — new bookings, reschedules, and cancellations alert the master, not just the client.
- Editable SMS templates — customize the reminder text for each language right from settings.
- No spam for last-minute bookings — book less than 3 days out, and Klendr skips the redundant reminder.
FAQ
Are SMS notifications free?
Email notifications are included with every plan. SMS is a paid add-on (+€5/month), or included on the Individual Plus plan (€15/month) with 50 SMS a month.
When does the reminder get sent?
Typically the day before the appointment, in the client's preferred language.
Can I change the SMS text?
Yes — edit the SMS template for each language from your settings.
Do notifications work in multiple languages?
Yes — the dashboard and notifications support 7 languages (EN, RU, ET, DE, FI, LV, LT); every client gets messages in their own.